Website Privacy Policy
Last Updated: September 9, 2026
Prime Local Web, LLC, doing business as PrimeLocalWeb ("PrimeLocalWeb," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect through primelocalweb.com and our services, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to the practices described here.
1.Information We Collect
Information you give us directly
When you fill out a contact or quote form, sign up for our services, or otherwise reach out, we may collect:
Name, business name, email address, and phone number
Details about your business (industry, location, website needs)
Any other information you choose to include in a form or message
This information is collected and stored in our GoHighLevel CRM, which we use to manage leads, client communication, and service delivery.
Payment information
When you pay for our setup fee, hosting, or SEO services, your payment is processed by Stripe (or a similar payment processor). We don't store your full card number or banking details on our own systems; the payment processor handles that securely under its own privacy and security practices.
Information collected automatically
Like most websites, primelocalweb.com automatically collects some technical information when you visit, including your IP address, browser type, device type, pages viewed, referring URL, and general location (city/region level). We collect this through cookies and similar technologies, including:
Google Analytics, which helps us understand how visitors use our site
Meta (Facebook) Pixel, which helps us measure the performance of our Facebook and Instagram ads and show relevant ads to people who've visited our site
2.How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide quotes for our services
Build, host, and maintain your website and, if purchased, perform SEO work
Process payments and manage billing
Send service-related communications (billing notices, project updates, support)
Send marketing emails and text messages about our services, when you've opted in
Measure and improve our website and advertising performance
Comply with legal obligations and enforce our Terms and Conditions
3.Email and SMS Communications
If you provide your email or phone number, we may send you messages about your account and, if you separately opt in, marketing messages about PrimeLocalWeb's services. For text messages, we only send SMS to numbers that have affirmatively opted in through the consent checkboxes on our forms, consistent with the Telephone Consumer Protection Act (TCPA) and carrier messaging guidelines. You can opt out of marketing emails at any time using the unsubscribe link in any email. Opting out of marketing doesn't affect transactional messages we need to send you as an active client (for example, appointment confirmations or account notices).
How You Opt In
On our forms at primelocalweb.com, we present two separate SMS consent checkboxes, both unchecked by default. Checking a box is never required to submit the form or to purchase our services:
Transactional messages: "I consent to receive transactional messages from Prime Local Web at the phone number provided, such as appointment confirmations, demo scheduling updates, and account notifications. Message frequency may vary. Msg & data rates may apply. Reply HELP for help or STOP to opt out."
Marketing and promotional messages: "I consent to receive marketing and promotional messages from Prime Local Web at the phone number provided, such as offers, tips, and updates about our website design and marketing services. Message frequency may vary. Msg & data rates may apply. Reply HELP for help or STOP to opt out."
You can check either box, both, or neither. Checking the transactional box alone does not enroll you in marketing texts, and vice versa. By checking a box, you provide your consent to receive that category of text messages from PrimeLocalWeb at the mobile number you provided.
Text Messaging Program Details
Program Details
How you opt in Checking the applicable SMS consent checkbox(es) on our forms at primelocalweb.com; each is unchecked by default
Transactional messages Appointment confirmations, demo scheduling updates, and account notifications
Marketing messages Offers, tips, and updates about our website design and marketing services
Message frequency Message frequency may vary
Cost Msg & data rates may apply
Opt-out Reply STOP at any time to stop receiving that category of text messages from us
Help Reply HELP for help, or contact us at the information in Section 12
Carriers Carriers are not liable for delayed or undelivered messages
No Sharing of SMS Opt-In Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories of information sharing described in Section 5 below exclude text messaging originator opt-in data and consent; this information is not shared with any third parties.
4.Cookies and Tracking Choices
You can control cookies through your browser settings, including blocking or deleting them. If you block cookies, some parts of our site may not work as intended. You can also opt out of Google Analytics tracking using Google's opt-out browser add-on, and manage ad personalization through your Facebook/Meta account settings or the Digital Advertising Alliance's opt-out tools.
5.How We Share Your Information
We don't sell your personal information. We share information only in these situations:
Who Why
GoHighLevel Our CRM and marketing platform, used to store lead/client data and send communications
Stripe (or similar processor) To process payments for our services
Google Analytics, Meta To analyze site traffic and measure ad performance
Hosting and infrastructure providers To host your website and our systems
Legal or regulatory authorities When required by law, subpoena, or to protect our rights
A buyer, in a business sale If PrimeLocalWeb is acquired or merges with another company
Each of these third parties has its own privacy practices governing how it handles data; we encourage you to review their policies as well. As stated in Section 3 ("No Sharing of SMS Opt-In Data"), no mobile information or text messaging opt-in data is shared with third parties or affiliates for marketing or promotional purposes, regardless of any sharing described above; sharing with subcontractors that provide support services, such as customer service, is permitted.
6.Data Retention
We keep your information for as long as we have an active relationship with you, and for a reasonable period afterward to meet legal, accounting, billing, or recordkeeping needs. If you cancel our services, we may retain your contact and billing history even after your website is taken offline.
7.Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of storage or transmission over the internet is 100% secure, so we can't guarantee absolute security, but we work to protect your data against unauthorized access, loss, or misuse.
8.Your Privacy Rights
Depending on where you live, you may have rights under state privacy laws (such as California's CCPA/CPRA and similar laws in other states) including the right to:
Know what personal information we've collected about you
Request access to or a copy of that information
Request correction of inaccurate information
Request deletion of your information, subject to legal exceptions
Opt out of the sale or sharing of personal information (we don't sell personal information)
Not be discriminated against for exercising these rights
To exercise any of these rights, contact us using the information in Section 12 below. We'll verify your request and respond within the timeframe required by applicable law.
9.Children's Privacy
Our services are intended for business owners and other adults, not children. We don't knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we'll delete it.
10.Third-Party Links
Our website may link to third-party sites (for example, a client's own website or social media pages). We aren't responsible for the privacy practices of those third-party sites, and we encourage you to review their policies separately.
11.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we'll update the effective date at the top of this page and, where appropriate, notify you directly.
12.Contact Us
Prime Local Web, LLC (d/b/a PrimeLocalWeb)
Charlotte, North Carolina
Email: info@primelocalweb.com
Website: primelocalweb.com
Prime Local Web, LLC, doing business as PrimeLocalWeb ("PrimeLocalWeb," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect through primelocalweb.com and our services, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to the practices described here.
1.Information We Collect
Information you give us directly
When you fill out a contact or quote form, sign up for our services, or otherwise reach out, we may collect:
Name, business name, email address, and phone number
Details about your business (industry, location, website needs)
Any other information you choose to include in a form or message
This information is collected and stored in our GoHighLevel CRM, which we use to manage leads, client communication, and service delivery.
Payment information
When you pay for our setup fee, hosting, or SEO services, your payment is processed by Stripe (or a similar payment processor). We don't store your full card number or banking details on our own systems; the payment processor handles that securely under its own privacy and security practices.
Information collected automatically
Like most websites, primelocalweb.com automatically collects some technical information when you visit, including your IP address, browser type, device type, pages viewed, referring URL, and general location (city/region level). We collect this through cookies and similar technologies, including:
Google Analytics, which helps us understand how visitors use our site
Meta (Facebook) Pixel, which helps us measure the performance of our Facebook and Instagram ads and show relevant ads to people who've visited our site
2.How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide quotes for our services
Build, host, and maintain your website and, if purchased, perform SEO work
Process payments and manage billing
Send service-related communications (billing notices, project updates, support)
Send marketing emails and text messages about our services, when you've opted in
Measure and improve our website and advertising performance
Comply with legal obligations and enforce our Terms and Conditions
3.Email and SMS Communications
If you provide your email or phone number, we may send you messages about your account and, if you separately opt in, marketing messages about PrimeLocalWeb's services. For text messages, we only send SMS to numbers that have affirmatively opted in through the consent checkboxes on our forms, consistent with the Telephone Consumer Protection Act (TCPA) and carrier messaging guidelines. You can opt out of marketing emails at any time using the unsubscribe link in any email. Opting out of marketing doesn't affect transactional messages we need to send you as an active client (for example, appointment confirmations or account notices).
How You Opt In
On our forms at primelocalweb.com, we present two separate SMS consent checkboxes, both unchecked by default. Checking a box is never required to submit the form or to purchase our services:
Transactional messages: "I consent to receive transactional messages from Prime Local Web at the phone number provided, such as appointment confirmations, demo scheduling updates, and account notifications. Message frequency may vary. Msg & data rates may apply. Reply HELP for help or STOP to opt out."
Marketing and promotional messages: "I consent to receive marketing and promotional messages from Prime Local Web at the phone number provided, such as offers, tips, and updates about our website design and marketing services. Message frequency may vary. Msg & data rates may apply. Reply HELP for help or STOP to opt out."
You can check either box, both, or neither. Checking the transactional box alone does not enroll you in marketing texts, and vice versa. By checking a box, you provide your consent to receive that category of text messages from PrimeLocalWeb at the mobile number you provided.
Text Messaging Program Details
Program Details
How you opt in Checking the applicable SMS consent checkbox(es) on our forms at primelocalweb.com; each is unchecked by default
Transactional messages Appointment confirmations, demo scheduling updates, and account notifications
Marketing messages Offers, tips, and updates about our website design and marketing services
Message frequency Message frequency may vary
Cost Msg & data rates may apply
Opt-out Reply STOP at any time to stop receiving that category of text messages from us
Help Reply HELP for help, or contact us at the information in Section 12
Carriers Carriers are not liable for delayed or undelivered messages
No Sharing of SMS Opt-In Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories of information sharing described in Section 5 below exclude text messaging originator opt-in data and consent; this information is not shared with any third parties.
4.Cookies and Tracking Choices
You can control cookies through your browser settings, including blocking or deleting them. If you block cookies, some parts of our site may not work as intended. You can also opt out of Google Analytics tracking using Google's opt-out browser add-on, and manage ad personalization through your Facebook/Meta account settings or the Digital Advertising Alliance's opt-out tools.
5.How We Share Your Information
We don't sell your personal information. We share information only in these situations:
Who Why
GoHighLevel Our CRM and marketing platform, used to store lead/client data and send communications
Stripe (or similar processor) To process payments for our services
Google Analytics, Meta To analyze site traffic and measure ad performance
Hosting and infrastructure providers To host your website and our systems
Legal or regulatory authorities When required by law, subpoena, or to protect our rights
A buyer, in a business sale If PrimeLocalWeb is acquired or merges with another company
Each of these third parties has its own privacy practices governing how it handles data; we encourage you to review their policies as well. As stated in Section 3 ("No Sharing of SMS Opt-In Data"), no mobile information or text messaging opt-in data is shared with third parties or affiliates for marketing or promotional purposes, regardless of any sharing described above; sharing with subcontractors that provide support services, such as customer service, is permitted.
6.Data Retention
We keep your information for as long as we have an active relationship with you, and for a reasonable period afterward to meet legal, accounting, billing, or recordkeeping needs. If you cancel our services, we may retain your contact and billing history even after your website is taken offline.
7.Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of storage or transmission over the internet is 100% secure, so we can't guarantee absolute security, but we work to protect your data against unauthorized access, loss, or misuse.
8.Your Privacy Rights
Depending on where you live, you may have rights under state privacy laws (such as California's CCPA/CPRA and similar laws in other states) including the right to:
Know what personal information we've collected about you
Request access to or a copy of that information
Request correction of inaccurate information
Request deletion of your information, subject to legal exceptions
Opt out of the sale or sharing of personal information (we don't sell personal information)
Not be discriminated against for exercising these rights
To exercise any of these rights, contact us using the information in Section 12 below. We'll verify your request and respond within the timeframe required by applicable law.
9.Children's Privacy
Our services are intended for business owners and other adults, not children. We don't knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we'll delete it.
10.Third-Party Links
Our website may link to third-party sites (for example, a client's own website or social media pages). We aren't responsible for the privacy practices of those third-party sites, and we encourage you to review their policies separately.
11.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we'll update the effective date at the top of this page and, where appropriate, notify you directly.
12.Contact Us
Prime Local Web, LLC (d/b/a PrimeLocalWeb)
Charlotte, North Carolina
Email: info@primelocalweb.com
Website: primelocalweb.com