Privacy Policy

Effective Date: June 26, 2026

Business: Prime Local Web LLC | Website: PrimeLocalWeb.com | Email: [email protected]

Location: North Carolina, United States

Overview

Prime Local Web LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit a form, schedule a call, communicate with us, subscribe to updates, or use our AI consulting, social media marketing, digital marketing, website strategy, lead-generation, and related business services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically through our website and marketing tools, and information from third-party platforms or service providers.

Information You Provide

We may collect:

Name
Business name
Email address
Phone number
Website URL
Business location
Insurance specialty or business category
Social media profile links
Marketing goals
Message details submitted through forms
Appointment scheduling information
Payment or billing information, when applicable
Any other information you choose to provide

Because we primarily serve insurance agents and business owners, we ask that you do not send us sensitive consumer information unless we specifically request it in writing. Please do not submit Social Security numbers, policyholder files, claims data, medical information, financial account information, insurance application data, or private customer records through our website forms, email, SMS, or chat tools.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral source
General location data
Form interactions
Ad or email campaign interactions
Cookie and tracking technology data

This information helps us understand website performance, improve user experience, measure marketing campaigns, and protect the security of our website.

3. Cookies, Pixels, and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to understand how visitors use our website and to improve our marketing.

These tools may include, but are not limited to:

Google Analytics
Google Ads tracking
Meta/Facebook Pixel
LinkedIn tracking
GoHighLevel tracking tools
Email and SMS campaign tracking
Other website analytics or advertising tools

Cookies help us understand what pages visitors view, where traffic comes from, and how users interact with our website. Some cookies may also help us show relevant ads or measure advertising performance.

You can adjust cookie settings in your browser. Some browsers also allow you to block or delete cookies. If you disable cookies, parts of our website may not function properly.

Where required by applicable law, we will provide cookie notices, opt-out options, or preference controls.

4. How We Use Information

Prime Local Web LLC may use collected information to:

Respond to inquiries
Schedule consultations or brand audits
Provide AI consulting, social media marketing, digital marketing, website strategy, and related services
Create proposals or service recommendations
Send business communications
Send marketing emails if permitted
Send SMS/text messages if you provide consent
Improve our website and services
Analyze marketing performance
Personalize website or advertising experiences
Operate CRM, automation, email, SMS, calendar, and payment systems
Protect against fraud, misuse, spam, or unauthorized access
Comply with legal obligations
Enforce our Terms & Conditions
Maintain business records

5. Email Marketing

If you submit your email address, we may send you business updates, marketing information, service information, appointment reminders, or follow-up messages.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at:

[email protected]

Even if you opt out of marketing emails, we may still send transactional or service-related emails related to appointments, proposals, invoices, active services, security, or legal notices.

6. SMS/Text Message Communications

If you provide your phone number and consent to receive SMS/text messages, Prime Local Web LLC may send texts related to appointments, inquiries, service updates, reminders, follow-ups, or marketing communications.

By opting in, you agree that:

Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP.
You may request help by replying HELP or contacting [email protected].

We do not sell, rent, or share mobile opt-in information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

7. AI Tools and Service Providers

As part of our AI consulting and digital marketing services, we may use artificial intelligence tools, automation platforms, content tools, analytics tools, or third-party software to help create drafts, analyze marketing opportunities, organize ideas, improve workflows, and support client strategy.

We do not recommend sending sensitive personal information, private customer data, insurance policyholder information, protected health information, financial information, or confidential consumer records into any AI tool unless there is a written agreement and appropriate safeguards in place.

AI-generated content, strategy ideas, drafts, and recommendations should be reviewed by a human before use. We may use AI-assisted tools to improve efficiency, but we do not guarantee that AI-generated materials will be error-free, complete, legally compliant for every use case, or approved by any insurance carrier, regulator, advertising platform, or social media platform.

8. How We Share Information

We may share information with trusted third parties only as needed to operate our business, provide services, communicate with you, process payments, or comply with legal obligations.

These may include:

Website hosting providers
CRM providers
GoHighLevel or similar marketing platforms
Email service providers
SMS/text messaging providers
Calendar and scheduling tools
Payment processors
Analytics providers
Advertising platforms
Cloud storage providers
Project management tools
Contractors, consultants, or service providers working on our behalf
Professional advisors, such as attorneys, accountants, or compliance consultants
Government authorities, if required by law
Successor entities in the event of a merger, sale, or business transfer

We do not sell your personal information for money.

However, some state privacy laws may define certain advertising, analytics, cookie, or pixel activity as a “sale,” “sharing,” or “targeted advertising.” Where required, you may have the right to opt out of those activities.

9. Social Media and Third-Party Platforms

Our website may link to third-party platforms such as Facebook, Instagram, LinkedIn, YouTube, TikTok, Google, or other social media and advertising platforms.

When you interact with us on social media or click a third-party link, that platform may collect information according to its own privacy policy and terms. We are not responsible for the privacy practices, advertising practices, content, policies, or security of third-party websites or platforms.

10. Client Marketing Data

If you become a client, we may collect and process business-related information needed to provide services, including brand assets, website links, social media profiles, advertising account details, marketing content, creative files, audience information, campaign performance data, and lead-generation information.

You are responsible for making sure that any data you provide to us was collected lawfully and that you have the necessary rights, permissions, consents, and authorizations to share it with us for marketing and service purposes.

11. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, complying with legal obligations, and enforcing agreements.

Retention periods may vary depending on the type of information, the nature of our relationship, legal requirements, and business needs.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, platform, email system, SMS system, cloud service, or internet transmission is completely secure. We cannot guarantee absolute security of information transmitted online.

13. Your Privacy Choices

Depending on where you live and which laws apply, you may have rights to:

Access personal information we have about you
Request correction of inaccurate information
Request deletion of personal information
Request a copy of certain information
Opt out of certain marketing communications
Opt out of certain targeted advertising or data sharing
Withdraw consent where processing is based on consent
Appeal a denied privacy request, where applicable
Limit certain uses of sensitive personal information, where applicable

To make a privacy request, contact:

[email protected]

We may need to verify your identity before completing a request. We will respond within the timeframe required by applicable law.

14. California and State Privacy Notice

If you are a resident of California, Colorado, Connecticut, Virginia, Utah, or another state with an applicable consumer privacy law, you may have additional rights under your state’s privacy law.

In the past 12 months, we may have collected the following categories of personal information:

Identifiers, such as name, email address, phone number, IP address, and business contact information
Commercial information, such as services requested or purchased
Internet or network activity, such as website interactions and analytics data
Geolocation information, limited to general location inferred from IP address
Professional or business information, such as business name, role, website, and industry
Inferences, such as marketing interests or service needs based on submitted information or website activity

We collect this information for the business and commercial purposes described in this Privacy Policy.

We do not knowingly collect sensitive personal information for the purpose of inferring characteristics about you.

We do not knowingly sell personal information for money. Some analytics, advertising, cookie, or pixel activity may be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws. Where required, you may request to opt out by contacting us at:

[email protected]

We will not discriminate against you for exercising your privacy rights.

15. Children’s Privacy

Our website and services are intended for business owners and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13.

If we learn that we collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

16. Do Not Track and Opt-Out Signals

Some browsers offer “Do Not Track” signals. Because there is no universal standard for how websites should respond to those signals, our website may not respond to all Do Not Track signals.

Where required by applicable law and supported by our website technology, we will honor legally recognized opt-out preference signals.

17. International Visitors

Prime Local Web LLC is based in the United States and primarily serves U.S. clients. If you access our website from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Prime Local Web LLC
Based in North Carolina
Serving clients across the United States
Email: [email protected]
Website: PrimeLocalWeb.com
Mailing Address: 4111-e Rose Lake Dr #9584, Charlotte, North Carolina 28217 Us
Phone: 336.485.5245