Terms & Conditions

Effective Date: June 26, 2026
Business Name: Prime Local Web LLC
Website: PrimeLocalWeb.com
Email: [email protected]
Location: North Carolina, United States

These Terms & Conditions govern your access to and use of the Prime Local Web LLC website, services, content, forms, communications, consultations, proposals, and digital marketing services.

By using our website, submitting a form, scheduling a call, purchasing services, or communicating with Prime Local Web LLC, you agree to these Terms & Conditions.

If you do not agree, please do not use our website or services.

1. About Prime Local Web LLC

Prime Local Web LLC provides AI consulting, social media marketing, digital marketing, website strategy, brand messaging, content support, lead-generation strategy, marketing automation guidance, and related business services.

We specialize in helping insurance agents strengthen their online brand, improve digital visibility, create better content, use AI more effectively, and generate more business conversations.

2. No Insurance, Legal, Financial, or Compliance Advice

Prime Local Web LLC is a marketing and consulting business. We are not an insurance carrier, insurance agency, law firm, financial advisor, tax advisor, or regulatory compliance firm.

Our services are for marketing, branding, content, digital strategy, and business-growth purposes only.

You are responsible for reviewing all marketing materials, AI-generated materials, social media posts, ads, website copy, emails, SMS messages, scripts, offers, claims, testimonials, and campaigns for accuracy, legality, compliance, licensing requirements, carrier rules, state insurance advertising rules, privacy obligations, and platform requirements before publishing or using them.

3. Eligibility

You must be at least 18 years old to use our website or services.

By using our website or services, you represent that you are legally able to enter into an agreement and that all information you provide is accurate, current, and complete.

4. Services

Prime Local Web LLC may provide services including, but not limited to:

AI consulting
Social media strategy
Social media content planning
Digital marketing strategy
Website copy strategy
Landing page strategy
Lead-generation funnel planning
Marketing automation guidance
Email marketing strategy
SMS marketing strategy
Brand messaging
Content creation support
Ad strategy guidance
Online reputation strategy
General business marketing consulting

Specific deliverables, timelines, fees, and terms may be listed in a proposal, invoice, statement of work, order form, service agreement, or written communication between you and Prime Local Web LLC.

5. No Guarantee of Results

We work to provide professional, strategic, and commercially reasonable marketing services. However, marketing results vary.

Prime Local Web LLC does not guarantee:

A specific number of leads
A specific number of calls
A specific number of booked appointments
A specific increase in sales or revenue
A specific search engine ranking
A specific social media reach or engagement level
Ad approval by any platform
Approval by any insurance carrier or regulator
That AI-generated content will be error-free
That any campaign will produce a specific outcome

Your results may depend on your market, offer, pricing, brand reputation, responsiveness, budget, competition, audience, website, sales process, compliance requirements, ad account history, platform rules, and other factors outside our control.

6. Client Responsibilities

You agree to:

Provide accurate and complete business information
Review and approve materials before use
Confirm that marketing claims are truthful and supportable
Comply with all applicable insurance laws, advertising rules, licensing requirements, privacy laws, email rules, SMS rules, and platform policies
Obtain any required permissions, licenses, consents, or approvals
Provide timely feedback, access, and approvals
Avoid sending us sensitive consumer data unless agreed in writing
Maintain your own insurance, legal, regulatory, and business compliance obligations
Use our services only for lawful business purposes

You are responsible for the final review, approval, and use of all content, campaigns, automations, ads, emails, SMS messages, landing pages, website copy, AI outputs, and marketing materials.

7. Client Content and Permissions

You may provide logos, photos, videos, brand assets, testimonials, reviews, website content, social media access, customer information, campaign data, or other materials.

You represent that you own or have the right to use and share all materials you provide to us.

You grant Prime Local Web LLC permission to use the materials you provide as needed to perform the requested services.

You agree not to provide content that is unlawful, misleading, infringing, defamatory, discriminatory, deceptive, abusive, or in violation of any third-party rights.

8. AI-Generated and AI-Assisted Content

Prime Local Web LLC may use AI-assisted tools to help with research organization, outlines, content drafts, captions, scripts, workflows, templates, strategy ideas, and marketing recommendations.

AI-generated or AI-assisted materials may contain errors, outdated information, incomplete information, or wording that requires human review.

You agree to review all AI-assisted materials before use. You are responsible for confirming accuracy, compliance, originality, brand fit, and legal suitability before publishing or relying on any AI-assisted content.

We do not guarantee that AI-generated content will be unique, error-free, compliant with every law or platform policy, or suitable for every business use.

9. Social Media, Advertising, and Third-Party Platforms

Our services may involve third-party platforms such as GoHighLevel, Google, Meta/Facebook, Instagram, LinkedIn, TikTok, YouTube, X, Stripe, Calendly, Zoom, Twilio, Mailgun, or other marketing, CRM, analytics, payment, or automation tools.

You understand that third-party platforms have their own terms, policies, approval processes, pricing, technical limitations, and enforcement practices.

Prime Local Web LLC is not responsible for:

Platform outages
Account suspensions
Ad disapprovals
Algorithm changes
Policy changes
Loss of access to third-party accounts
Third-party billing issues
Errors or limitations in third-party tools
Changes in platform performance
Data loss caused by third-party systems

You are responsible for complying with all applicable third-party platform rules.

10. Email, SMS, and Communications Compliance

If we assist with email, SMS, phone, lead-generation, or automation strategy, you are responsible for making sure your contact lists, opt-ins, consent records, unsubscribe processes, and message content comply with applicable laws and platform rules.

You agree that you will not upload, import, purchase, or use contact lists that were collected unlawfully or without proper consent.

You are responsible for honoring opt-outs, unsubscribe requests, STOP requests, consent withdrawals, and privacy requests.

Prime Local Web LLC may provide general strategy or technical support, but you remain responsible for legal compliance in your communications.

11. Payments, Billing, and Invoices

Fees, payment schedules, and billing terms will be stated in your proposal, invoice, checkout page, order form, subscription agreement, or written service agreement.

Unless otherwise stated in writing:

Payments are due according to the invoice or agreement.
Work may not begin until required payment is received.
Late payments may delay work.
Unpaid invoices may result in paused or terminated services.
All fees are listed in U.S. dollars.
You are responsible for any applicable taxes, processing fees, or chargeback costs.

12. Subscriptions, Recurring Services, and Cancellation

Some services may be provided on a recurring monthly basis.

If you enroll in a recurring service, you authorize Prime Local Web LLC or its payment processor to charge your selected payment method according to the billing schedule disclosed at checkout, on your invoice, or in your agreement.

To cancel recurring services, you must provide written notice to:

[email protected]

Cancellation terms, notice periods, refund eligibility, and final billing obligations may vary depending on your service agreement.

Unless otherwise stated in writing, cancellation stops future work but does not automatically refund completed work, time already spent, strategy already delivered, setup work, or services already performed.

13. Refund Policy

Because Prime Local Web LLC provides marketing strategy, consulting, digital services, content work, and custom business services, payments are generally non-refundable once work has started, unless otherwise stated in a written agreement.

Any refund request will be reviewed at our discretion based on the work completed, costs incurred, service terms, and the circumstances of the request.

14. Timelines, Approvals, and Delays

Project timelines depend on timely communication, client feedback, access, approvals, and delivery of required materials.

Prime Local Web LLC is not responsible for delays caused by:

Late client feedback
Missing information
Delayed approvals
Third-party platform issues
Payment delays
Client-requested changes
Technical issues outside our control
Carrier, legal, compliance, or regulatory reviews
Force majeure events

If you delay a project for an extended period, we may need to revise the timeline, pricing, or scope.

15. Revisions and Scope Changes

Your proposal or agreement may include a specific number of revisions or service deliverables.

Requests outside the original scope may require additional fees and timeline adjustments.

Examples of out-of-scope work may include:

Additional pages
Additional campaigns
New service categories
Major rewrites after approval
New brand direction
Additional automation builds
Additional ad variations
Extra consulting sessions
Platform troubleshooting beyond the original agreement

16. Intellectual Property

Prime Local Web LLC retains ownership of its pre-existing materials, internal processes, systems, templates, frameworks, strategies, methods, training materials, prompts, tools, and know-how.

Unless otherwise stated in writing, after full payment is received, you may use final approved deliverables created specifically for your business for your own business marketing purposes.

Drafts, unused concepts, internal notes, strategy frameworks, and working files remain the property of Prime Local Web LLC unless otherwise agreed in writing.

You may not resell, redistribute, copy, license, or transfer our templates, processes, strategies, prompts, or materials to third parties without written permission.

17. Testimonials, Case Studies, and Portfolio Use

We may request permission to use your name, business name, logo, testimonial, results, website screenshots, or project examples in our portfolio, case studies, website, or marketing materials.

We will not use confidential client information or sensitive performance data without permission.

If you provide a testimonial, you represent that it is truthful and reflects your honest experience.

18. Confidentiality

Both parties may receive confidential information during the business relationship.

Prime Local Web LLC will use reasonable efforts to protect confidential client information and will not intentionally disclose it except as needed to provide services, comply with law, use approved service providers, or enforce agreements.

You agree not to disclose our confidential strategies, documents, templates, pricing, processes, or proprietary materials without written permission.

19. Prohibited Uses

You agree not to use our website or services to:

Violate any law or regulation
Send spam or unlawful messages
Upload unlawful contact lists
Mislead consumers
Make false or unsupported advertising claims
Infringe intellectual property rights
Harass, abuse, or discriminate against others
Distribute malware or harmful code
Attempt unauthorized access to systems
Interfere with our website or services
Misrepresent your identity or business
Use our services for fraudulent or deceptive purposes

We reserve the right to refuse or terminate service if we believe the website or services are being used improperly.

20. Website Content

Content on PrimeLocalWeb.com is provided for general informational and marketing purposes only.

We try to keep website information accurate and current, but we do not guarantee that all content is complete, current, or error-free.

We may update, remove, or change website content at any time without notice.

21. Third-Party Links

Our website may contain links to third-party websites, tools, platforms, or resources.

We are not responsible for third-party websites, policies, content, security, pricing, availability, or practices.

Use third-party links and platforms at your own risk.

22. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Prime Local Web LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted operation.

We do not guarantee that our website, services, tools, content, automations, or third-party platforms will be error-free, uninterrupted, secure, or meet every business expectation.

23. Limitation of Liability

To the fullest extent permitted by law, Prime Local Web LLC will not be liable for indirect, incidental, consequential, special, punitive, exemplary, or lost-profit damages arising from your use of our website or services.

Our total liability for any claim related to our website or services will not exceed the amount you paid to Prime Local Web LLC for the specific service giving rise to the claim during the three months before the claim arose.

Some states do not allow certain limitations of liability, so some limitations may not apply to you.

24. Indemnification

You agree to defend, indemnify, and hold harmless Prime Local Web LLC, its owners, contractors, employees, service providers, and affiliates from claims, damages, liabilities, costs, and expenses arising from:

Your use of our website or services
Your violation of these Terms
Your violation of any law or platform policy
Your content, data, claims, or materials
Your marketing campaigns, offers, ads, emails, SMS messages, or communications
Your failure to obtain proper consent or permissions
Your infringement of third-party rights

25. Termination

We may suspend or terminate your access to our website or services if:

You violate these Terms
You fail to pay required fees
You misuse our services
You provide false or misleading information
You engage in unlawful, abusive, or deceptive conduct
Continuing the relationship creates legal, reputational, technical, or business risk

Termination does not remove your obligation to pay amounts owed for services already performed.

26. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules.

Any dispute will be handled in the state or federal courts located in North Carolina, unless applicable law requires otherwise.

27. Changes to These Terms

We may update these Terms & Conditions from time to time. When we do, we will update the effective date at the top of this page.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

28. Contact Information

For questions about these Terms & Conditions, contact:

Prime Local Web LLC
Based in North Carolina
Serving clients across the United States
Email: [email protected]
Website: PrimeLocalWeb.com
Mailing Address: 4111-e Rose Lake Dr #9584, Charlotte, North Carolina 28217 Us
Phone: 336.485.5245